PAYMENT:
I accept paypal or credit cards through etsys direct checkout as payment methods. You can also use etsy gift cards in my shop.

If you don't know how to make a purchase on Etsy here's some help:
http://www.etsy.com/help_guide_checkout.php

I send everything registered with a tracking number and first class from the UK. I ship out orders as soon as I can after payment has been made and within a week of the date of your order. Under normal conditions it should take 5 - 15 working days from the day it is dispatched to arrive with you depending on the country you live in. However there are occasions when customs can hold up parcels and it can take up to 6 weeks to arrive, if your item has not arrived within 6 weeks please let me know and I will try to find out what has happened.

Please note that any customs or tax charges are at the expense of the buyer.

ABOUT COLOURED WIRE

The type of wire I use is mainly enameled copper wire, not only is it colourful, permanent, vibrant and shiny and comes in an array of colours and gauges but has the bonus that the enamel coating protects the copper wire from tarnishing and will not fade over time.

I also use gold and silver plated copper wire and sterling silver wire, the type of wire I use will be clearly stated in the description.

CARING FOR COLOURED WIRE

cleaning coloured wire
I find the best way to clean my wire sculptures and jewelery is to use a soft brush like a paintbrush to carefully remove any dust and dirt. If a piece is in need of more attention after that I suggest using a damp soft cloth and carefully polish the piece. Coloured wire can be washed using water, however if the piece remains wet for a long time it will ruin the piece so never soak wire and dry the wire piece out immediately after washing.

Plated and sterling wire should not be cleaned in this way! There are various methods and products for cleaning plated and sterling wire that can be found by searching the web.

Shaping
The wire I use is often thin, normally 0.2mm and can easily be gently bent and curled back into shape if needed. However wire is delicate and repeated heavy bending and the like can damage a piece so do take care.